Thanks, yea , i saw your post before i did my post here. I thought maybe it might just be the wallet. I used the older version of the wallet for the transfer from Bitfinex to the IOTA wallet. Updated to the newer version hoping that maybe it would resolve this, but that did not fix it.
As far as confirmations go. I talked to Bitfinex, they showed me the link to the 'Transaction Details' page, which is showing the correct address , correct amount, same date time and everything. So i have verification on the Bitfinex and IOTA ends that this transfer did take place. And, I did screen cap the wallet the night of the transfer, so i am 100% sure the address is right and everything.
So, the funds are there in that 'Transaction Details' page right now. The Issue here is that the wallet for whatever reason never reflected what is there, and only showed zero? On the plus i guess they are not totally lost or anything.
Anyways, so far, I was told to generate new addresses, but that never really did anything, can you maybe tell me how many i might need to generate? Maybe i didnt generate enough?
Also on the "maybe 'Use Another Remote Node'" can you possibly give me step by step instructions on how to do that? I'd be willing to try and do that but i am not sure how to do it, and my fear is if i screw that up i could make this worse.
i'd also be open to any other suggestions to finally get this resolved at this point. But i would also like to know who i can speak to directly, because i think this is probably just some minor technical problem somewhere, and if a person there looks at the Bitfinex emails, looks at the Transaction Details page, the screen caps and everything, they should be able to figure out exactly what the issue is here relatively quickly. I would appreciate the help.