transaction unconfirmed 4 days. Is that normal? And my balance is 0, does this mean that I lost all IOTA?
This transaction will never confirm because the input address is already empty:
If your balance is zero, download 2.5.4 and click Receive -> Attach to tangle multiple times, until it appears again.
I tried many times Attach to tangle, but the balance is still zero.
Then you maybe need to use the reclaim tool in 2.5.4
I do not know if I’ll make it worse if I use reclaim tool.
worse than “balance is zero”?
I tried reclaim tool. Balance is zero. Good lesson, but very expensive
The balance will not come back immediately after the reclaim. The foundation will send the iotas manually in the next days.
In a couple of years, maybe